An article at Market Watch today details one homeowner’s frustration with the loan modification process. In an email to Market Watch, this homeowner details the process he’s undergone over many months. The roller coaster has included false information, approved loan modifications that were later rejected, missing paperwork, poor communication and so on.
It would be one thing if this was one person who slipped through the cracks of what may otherwise be good customer service, but the truth is that it’s an all too familiar story. For a litany of reasons, banks are hard to work with on loan modifications.
As such, attorneys play an important role in the process. When you have representation, there is a different treatment associated with your file. It’s not just you, the homeowner, against the big, bad bank. Instead of spending hours and days trying to figure out what is going on, your legal representation is taking care of the problems and settling disputes.
We always welcome our prospective clients to try this on their own. Sometimes, it’s good to get a taste of the process on your own so you understand the difficulties involved. Most of our clients have the same story about trying on their own first, but you just can’t substitute the experience of a law firm that knows all the ins and outs.
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